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Beyond the Surface: Virtual Influencers and Consumer-Generated Advertising in the Era of AI, Identity, and Inclusion

  • Writer: Clark Influence
    Clark Influence
  • Aug 29
  • 14 min read

Updated: 20 hours ago

Over the last ten years, digital marketing and the world of online influencers have changed faster than almost anything else. We've seen two big shifts: virtual influencers becoming a thing, and people like you and me creating ads that companies actually use. But there's a lot that people aren't talking about enough - like how smart tech (AI) is involved, what rules and morals should guide us, who gets represented in these spaces, how to handle risks, ways to make it fun with game-like rewards, and what all this might look like in future virtual worlds (think metaverse).

 

We want to dive deep into these areas we've been missing out on. Let's take a comprehensive look that connects all the dots in a way that matters right now and helps us get ready for what's next.



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Technological Advancements and Integration of Artificial Intelligence


Generative artificial intelligence has truly opened the doors for everyone to make their own content. Virtual influencers, which used to be run by big studio teams, are becoming more independent. Thanks to AI, they can chat naturally, create images and videos on the fly, and talk with people online in real time. Just look at Neuro-sama, an AI streamer, or those creative TikTok avatars – they're showing us that virtual characters aren't stuck following a set script anymore.


Nowadays, anyone who wants to make something that looks like it was done by a pro can use AI tools like Canva for designs, Dall-E for art creations, ChatGPT for writing assistance, and Descript's studio tech for voice and video magic. You don't need much – just a smartphone and internet – and you're all set to join in on marketing campaigns that can stand toe-to-toe with the big-league productions. Agencies are already adapting, whether it’s through influencer marketing in Calgary, Vancouver, or Toronto, showing how localized expertise can amplify the power of these new tools. The playing field is leveled; now it's up to you to step onto it!



The Rise of Deepfakes and Synthetic Media

Thanks to the progress in artificial intelligence, deepfake technology is changing the game. It's giving brands and influencers a chance to craft ads and appearances that mix truth with make-believe. This can lead to some really fun and inventive promotions. But it's not all good news—this tech also comes with dangers like fake impersonations, spreading false info, and tricking people.It's a new world where we can play with how stories are told and have a laugh along the way. Yet, we need to be careful because it's easy for things to take a wrong turn when reality gets twisted.



Blurring Boundaries: Influencer Economy Meets Consumer Creation


The boundary between what influencers post and what regular people share is getting blurrier. Smaller-scale influencers, fans who love certain brands, and groups of users are leading efforts where paid promotions blend with genuine excitement. A lot of content creators begin as everyday users before becoming professional influencers, frequently kicking things off on social media sites like TikTok, Instagram, or Twitch and then moving on to team up with brands.


Decentralized creator platforms (Patreon, OnlyFans, Substack) foster entire creator economies where users monetize their own branded narratives and ad content, sometimes with explicit corporate support, blurring “advertiser” and “advertised.”



Agency Ecosystems and Campaign Orchestration


Agencies specializing in managing virtual influencers (Pulse9, Brud), CGA campaigns, and nano-influencer programs now form an essential part of the digital marketing landscape. These orchestrators use data analytics, creative toolkits, and micro-targeting algorithms to maximize impact and authenticity.


What sets them apart is their ability to bring together the right mix of talent and tools. By leveraging advanced data analytics, behavioral insights, and AI-powered creative platforms, agencies can design campaigns that feel both authentic and impactful. This means connecting with niche communities through carefully selected voices, while ensuring that every interaction aligns with the brand’s identity and long-term objectives.


Today's agencies are all about flexibility, not sticking to a single way of doing things. They're great at handling the online presence of digital influencers, helping dedicated customers get involved in creating products together, and boosting small groups with the help of lesser-known influencers. These agencies form the solid support that makes sure advertising efforts really hit home and show clear success.



Legal, Ethical, and Disclosure Imperatives


In response to the explosion of sponsored and synthetic content, regulatory bodies like the U.S. Federal Trade Commission (FTC) and the UK’s Advertising Standards Authority (ASA) have established robust guidelines. Disclosures for paid content, synthetic endorsements, and use of AI-generated personas are now mandated, with penalties for failure to comply. Yet, global enforcement is uneven, and many campaigns continue to operate in legal gray zones.

Yet reality remains messy. Enforcement varies by region, and many campaigns still skate along legal gray areas, toeing the line between innovation and opacity.


This is precisely where Clark Influence steps in with one of the industry’s first self-imposed Codes of Ethics. This voluntary charter is designed to uphold three foundational pillars: authenticity, ethical conduct, and sustainability—ensuring every campaign is transparent, respectful, and future-forward

 


Ownership, Compensation, and Exploitation


Some important questions come up: Who really has the rights to a digital influencer's image and their work? What's the fair way to pay people who help create ads, especially when those ads bring in a lot of money? Sometimes, companies take advantage of fans by using their ideas and work for big advertising campaigns without asking, giving credit, or paying them.


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Data Privacy and Manipulation Concerns


Ads made by customers and digital trendsetters usually tap into the things we like, how we interact online, and even how we feel to make their ads hit closer to home. But there's a delicate balance between giving us what feels like a custom experience and stepping into our private lives. We need to keep a close eye on this and set up solid rules for using data the right way.



Diversity, Inclusion, and Globalization


Early virtual influencers often reflected idealized, Western-centric, or anime archetypes. Recent advances enable more diverse, culturally representative avatars that challenge norms, foster inclusion, and celebrate minority identities. Yet, questions of digital blackface (e.g., Shudu Gram controversy), gender representation, and cultural sensitivity persist.


CGA opens up the same kind of doors and hurdles for everyone. Nowadays, more and more people from places like Africa, India, Latin America, and other less heard-of areas are getting involved in worldwide movements. Big international companies have to be careful though—they need to understand and respect the local ways of life without just using cultural symbols to make a quick buck.



Global Reach and Localization


AI and language translation tools are propelling both virtual influencers and CGA into new markets, allowing simultaneous campaign launches in multiple languages and cultures. This scalability further complicates issues of authenticity and representation.


Market data supports this trend: a 2024 report by CSA Research indicates that 75% of consumers prefer content in their native language, and brands engaging local languages see a 1.5x increase in engagement rates and a 30% uplift in conversion metrics. The global AI language services market is projected to grow from $1.6 billion in 2023 to over $4 billion by 2027, underscoring the accelerating adoption of these technologies.


As things grow, they can get complicated. When we use machines to translate, there's a chance they won't catch the little cultural nuances or things that are taboo in certain places. Take a virtual influencer: what's funny or cool in one place might not work at all somewhere else, and that could really hurt how people see the brand. So, even though AI lets these digital stars and computer-generated graphics touch audiences everywhere, companies have to really think about how they make their stuff fit with different cultures. They need to mix the smarts of AI with real people who get those cultures. That way, everything stays genuine and connects with folks as it should.


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Commercial Impact, Measurement, and Analytics


Brands have developed advanced platforms for tracking engagement, conversion, sentiment, and reach. Virtual influencers now have measurable KPIs: follower count growth, brand lift, sales attribution, and audience demographics. CGA campaigns are similarly monitored, with performance metrics influencing future content strategy and creator compensation.


For virtual influencers, key performance indicators (KPIs) such as follower growth velocity, engagement-to-follower ratios, and sales attribution through affiliate links or promo codes are routinely measured to assess campaign effectiveness. For example, studies show that virtual influencers like Lil Miquela and Kizuna AI generate engagement rates up to 5%–10%, outperforming many human influencers in niche markets. Sales attribution models leverage data from e-commerce platforms and social media storefronts to connect influencer-driven traffic to actual revenue, enabling brands to calculate precise return on investment (ROI).


 

Risks, Challenges, and Controversies


When brands invite the public to submit content, they sometimes get responses that clash with their intended message. We've seen this go wrong, like when Pepsi's ad contest backfired or when McDonald's campaigns got taken over by pranksters. This shows how important it is for companies to keep a close eye on what gets posted and to have a plan ready just in case things go south.


There's also been some trouble with virtual influencers – those computer-generated characters that seem almost real. They've gotten into hot water for things like reinforcing stereotypes, using people’s cultural elements without permission, or pretending to be someone they're not (like FN Meka being called out for cultural theft or Shudu Gram facing backlash for digital blackface). Plus, these virtual influencers can feel a bit creepy – there's something about them that doesn't sit quite right with us, making us wonder if they can ever come across as truly genuine.


 

Crisis Management and Ethical Moderation


Modern campaigns require strategies for rapid response to negative events, user backlash, and misinformation. Both fields need transparent processes for content moderation, crisis communication, and ethical stewardship.



Gamification, Rewards, and New Value Models


Competitions, reward systems, and playful promotions are getting really fancy these days. We're talking everything from scoring points in fun challenges to earning special digital tokens (you might've heard them called NFTs) just for joining in, showing some love, and repping the brand like a superstar. These setups make people feel closer to the brand, keep them coming back for more, and get everyone in on the action.


Take big names like Starbucks and Nike—they've rolled out these cool game-like programs where you rack up points or snag virtual stickers by interacting with their stuff online or sending in your own cool creations. You can then swap those points for some sweet gear or once-in-a-lifetime experiences. By doing this, they're not only keeping you hooked but also building a real bond. Instead of just watching from the sidelines, you're right there on the team with them.


Data from a 2024 Deloitte report indicates that gamified campaigns can increase consumer engagement rates by up to 40% and improve retention by nearly 30%, significantly outperforming traditional loyalty efforts. Moreover, integrating rewards with social recognition and community-building enhances not only the frequency but the quality of consumer interactions, promoting authentic co-creation and sustained advocacy.



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The Economics of Crowdsourced Campaigns


Data shows that rewarded consumer participants (via prize money, exposure, and co-authorship) foster higher retention, greater ROI, and more impactful community engagement than traditional advertising alone. The best campaigns integrate both virtual influencers and organic CGA for maximum reach and resonance.


Moreover, the strategic integration of virtual influencers with organic consumer-generated advertising (CGA) amplifies campaign reach and resonance. Virtual influencers offer consistent brand narratives and visual appeal, while CGA contributes authentic voices and grassroots enthusiasm. Industry reports from Nielsen and McKinsey in 2025 confirm that campaigns combining both elements achieve an average engagement increase of 50%, with improved brand affinity and conversion rates.

 

 

Societal Impact: Crisis, Community, and Identity


When the COVID-19 pandemic hit and social issues came to the forefront, many companies and groups turned to computer-generated avatars and digital personalities. They used these virtual voices to spread important messages quickly, things like health advice, support for causes, and urgent updates. This approach got the word out faster than old-school public relations methods usually do.


Studies from the American Journal of Public Health (2023) indicate that campaigns utilizing CGA and virtual influencers increased message recall by up to 60% compared to standard public health announcements, while social media analytics revealed rapid viral spread and community-driven dialogue. Furthermore, during movements like Black Lives Matter, brands collaborated with virtual influencers and empowered consumers to produce socially conscious content, enhancing perceived authenticity and broadening participation in activism.


 

Community Building and Parasocial Relationships


Virtual personas and CGA participate in the creation of pseudo-intimate communities built on shared values, humor, and creativity. The psychology of parasocial relationships—the sense of personal connection with digital figures—has expanded beyond celebrities to include entirely synthetic entities.


Research in media psychology (e.g., Chae, 2020; Stever & Lawson, 2013) reveal that people can form real bonds with virtual influencers. These online personalities are designed to seem very real and consistent, which makes viewers feel close to them—almost as if they're friends. They inspire loyalty and understanding among their audience.In the same vein, when shoppers take part in crowdfunding campaigns for computer-generated art (CGA), they begin to feel like they're part of the project. This involvement gives them a sense of belonging and personal commitment that strengthens their emotional connection to both the brand and its online community.


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Blurring Loyalty and Identity


Virtual influencers and brand campaigns are becoming a big part of who we are and what we do every day. Experts and commentators are raising concerns about how this is turning our personal selves into something that's all about buying and selling. These days, when you hit "like" on a brand or a public figure, it's not just because you prefer them. It might show that you feel connected to them, share their values, or that you're standing up for something you believe in.


 

Future Outlook: The Metaverse, Interactivity, and Hybrid Models


The near-future will see both virtual influencers and CGA campaigns proliferating in the metaverse—persistent, immersive digital worlds where branded avatars interact with users in real-time, across VR, AR, and gaming platforms. NFTs and blockchain-backed digital identities offer users the chance to own, trade, and co-create avatars and branded moments.



Multi-Language and Global Expansion


AI offers the power to translate messages instantly, and this allows influencers and campaigns to reach across the world quickly and effectively. Future campaigns will aim to include people from all corners of the globe right from the start, turning their commitment to varied cultures and genuine local flavor into a strong selling point.



Hybrid Identities and Human Collaboration


Humans will increasingly collaborate with their digital twins, AI assistants, and branded avatars—experimenting with hybrid performance, cross-platform personas, and “co-authored” content blending the real and virtual. Celebrities may license their likeness to AI-powered replicas, while everyday users create alter-egos that interact with brands and audiences alike.


Celebrities increasingly license their likenesses to AI-powered digital replicas, allowing brands to maintain constant presence and engagement without physical limitations. For example, digitally recreated versions of actors or musicians can appear in advertisements, virtual events, or interactive experiences long after their initial performances. Likewise, everyday users craft personalized alter-egos or virtual avatars—often enhanced by AI—that serve as extensions of their identities and facilitate new forms of engagement with communities and brands.


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Critical and Scholarly Perspectives


Do people who work with brands and those who follow digital trendsetters really have a say, or are they just working for free for big companies? There's an ongoing argument about whether they should be paid, given proper credit, and allowed to control what they create. Companies often claim they're all about being real.


Yet, they usually end up pushing their own sales stories and trying to make us feel a connection - it's more of a tactic than actually caring about the community.


This issue brings up bigger questions about how creativity and personal identity are just turned into products in our online world. Experts are calling for clear rules that make sure people get the recognition and fair share of profits they deserve when they help out brands. They also want us to think harder about how sales pitches can influence our culture. In the end, these discussions highlight how important it is to find ethical ways that respect both what companies want and the rights of individuals in the online world of buying and selling.



Technology, Commerce, and Individual Agency


The intersection of technological progress, commercialization, and personal agency raises deep questions: How much control do individuals and communities truly wield over their own narratives in a landscape shaped by algorithms, brands, and synthetic characters? The need for transparent, inclusive, and ethical approaches has never been more acute.


Virtual influencers and consumer-generated advertising are no longer niche phenomena—they are foundational to digital identity, marketing, and the future of communication. Yet, both disciplines face major challenges and opportunities: AI-powered creativity, evolving legal and ethical norms, cultural diversification, risk management, evolving reward systems, and profound societal impacts.


To remain relevant, responsible, and impactful, brands, creators, scholars, and platform architects must address these overlooked areas—championing inclusivity, transparency, innovation, and human dignity in an era where the boundaries between creator and audience, real and virtual, are more fluid than ever.


By bringing together these missing perspectives, this article serves as both an update and a roadmap for the future: an informed, critical, and optimistic vision for the next chapter in digital influence and collaborative advertising.


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Psychological Impact and Parasocial Dynamics in Virtual Influencers and Consumer-Generated Advertising


Recent research in media psychology highlights the profound role of parasocial interactions (PSI) and parasocial relationships (PSR) in shaping audience engagement with digital personas, including virtual influencers and consumer-generated advertisements. Parasocial interactions refer to one-way, mediated social encounters where audiences feel a sense of intimacy or connection with non-human or unrevealed actual human characters (Horton & Wohl, 1956). Empirical studies demonstrate that virtual influencers can generate PSR comparable to or even stronger than those formed with traditional celebrities (Stever & Lawson, 2013; Chae, 2020). This effect is amplified by highly controllable, carefully tailored personality traits and interactive content produced via AI, enhancing perceived authenticity despite the non-human nature of these influencers.


Just like how friends influence each other, when people get to help create a brand's story, they feel more connected to it. (Labrecque, 2014). However, this creates a complex dynamic where emotional bonds to virtual or co-created brand entities can influence consumer behavior in ways that challenge traditional cognition-based models of advertising impact, potentially leading to stronger brand loyalty and consumer advocacy but also raising ethical questions about emotional manipulation and autonomy. These insights underscore the importance of understanding psychological mechanisms in designing, regulating, and assessing virtual influencer and CGA strategies.


 

Psychological Impact and Parasocial Dynamics in Virtual Influencers and Consumer-Generated Advertising


Recent research in media psychology highlights the profound role of parasocial interactions (PSI) and parasocial relationships (PSR) in shaping audience engagement with digital personas, including virtual influencers and consumer-generated advertisements. Parasocial interactions refer to one-way, mediated social encounters where audiences feel a sense of intimacy or connection with non-human or unrevealed actual human characters (Horton & Wohl, 1956). Empirical studies demonstrate that virtual influencers can generate PSR comparable to or even stronger than those formed with traditional celebrities (Stever & Lawson, 2013; Chae, 2020). This effect is amplified by highly controllable, carefully tailored personality traits and interactive content produced via AI, enhancing perceived authenticity despite the non-human nature of these influencers.



Dimension

Virtual Influencers

Consumer-Generated Advertising (CGA)

Technological Foundations

AI-driven avatars, generative image/video, conversational agents (e.g., Neuro-sama, TikTok avatars).

AI-assisted tools (Canva, ChatGPT, DALL·E, Descript) allow users to produce polished branded content.

Content Creation & Control

Managed by studios/agencies or increasingly autonomous AI systems.

Created by everyday users; decentralized and community-driven.

Ethical & Legal Issues

Disclosure rules (FTC, ASA) for synthetic personas; questions of ownership of likeness and generated content.

Concerns about unpaid labor, exploitation of fan content, uneven disclosure enforcement.

Risks & Controversies

Deepfakes, stereotyping, identity appropriation (e.g., Shudu Gram, FN Meka), “uncanny valley.”

Off-message, satirical or hijacked campaigns (e.g., Pepsi, McDonald’s contests).

Cultural Representation & Inclusion

Increasing diversity in avatars, though issues of cultural sensitivity (digital blackface, gender representation).

Global participation (Africa, India, Latin America), risks of cultural appropriation by brands.

Data & Privacy

Use of personal and emotional data to tailor interactions; blurred line between personalization and manipulation.

Heavy reliance on user data for targeting and campaign performance.

Psychological Impact

Strong parasocial relationships (PSR), perceived authenticity despite synthetic nature.

PSR fostered through co-creation, enhancing brand loyalty but raising manipulation concerns.

Commercial Models & Value

Influencer KPIs: engagement, brand lift, follower growth, sales attribution.

ROI through contests, loyalty programs, gamification, and rewarded participation.

Agency & Platform Role

Agencies like Pulse9, Brud manage influencer personas and orchestrate campaigns.

Platforms like TikTok, Instagram, Patreon, OnlyFans, Substack enable user-driven branded economies.

Crisis Management

Requires moderation protocols to handle backlash, misinformation, authenticity crises.

Brands must monitor and filter off-message entries; high risk of hijacking and satire.

Global Reach

AI translation and localization allow scalable multi-language campaigns.

Local authenticity and community norms critical to prevent backlash in global rollouts.

Future Trajectories

Integration in metaverse, NFTs, hybrid human–AI collaborations, celebrity digital twins.

Blockchain-based rewards, decentralized brand communities, scalable global co-creation.









Clark Influence, an agency of passionate experts ready to help you amplify your message on social media.

Clark Influence, une agence de marketing

Our teams are constantly on the lookout for emerging profiles and trends, designing tailored content and strategies for each campaign. We believe that a creative strategy combined with a meticulous selection of creators has a far greater impact than traditional media campaigns.

If you’d like us to develop creative concepts that reflect your brand through a turnkey influencer marketing campaign, contact us at info@clarkinfluence.com. We’d be delighted to send you a proposal.



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